The MODERATE tier is computed from CITIZENS FINANCIAL GROUP, INC.'s overall complaint rate across all eight CFPB-tracked product categories.
CITIZENS FINANCIAL GROUP, INC. Debt Collection
CFPB complaint rate for CITIZENS FINANCIAL GROUP, INC.'s debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.
0.04
per 1,000 customers
-0.14
vs Debt Collection avg
43%
Worse than
672
Total complaints
100%
Timely response
How CITIZENS FINANCIAL GROUP, INC. compares — Debt Collection
About CITIZENS FINANCIAL GROUP, INC.'s debt collection complaints
CITIZENS FINANCIAL GROUP, INC. has a normalized CFPB debt collection complaint rate of 0.04 per 1,000 customers, rated LOW RISK.
The debt collection category average is 0.17 per 1,000 customers. CITIZENS FINANCIAL GROUP, INC. is 0.14 points below average. Read our methodology →
Other categories for CITIZENS FINANCIAL GROUP, INC.