The MODERATE tier is computed from CITIZENS FINANCIAL GROUP, INC.'s overall complaint rate across all eight CFPB-tracked product categories.
CITIZENS FINANCIAL GROUP, INC. Student Loans
CFPB complaint rate for CITIZENS FINANCIAL GROUP, INC.'s student loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.02
per 1,000 customers
+0.01
vs Student Loans avg
92%
Worse than
335
Total complaints
100%
Timely response
How CITIZENS FINANCIAL GROUP, INC. compares — Student Loans
About CITIZENS FINANCIAL GROUP, INC.'s student loans complaints
CITIZENS FINANCIAL GROUP, INC. has a normalized CFPB student loans complaint rate of 0.02 per 1,000 customers, rated LOW RISK.
The student loans category average is 0.00 per 1,000 customers. CITIZENS FINANCIAL GROUP, INC. is 0.01 points above average. Read our methodology →
Other categories for CITIZENS FINANCIAL GROUP, INC.