LOW RISK
↑ +35% vs 2024 (overall)
Overall0.76/1k·MODERATE
Student Loans0.01/1k
The MODERATE tier is computed from CITIBANK, N.A.'s overall complaint rate across all eight CFPB-tracked product categories.
STUDENT LOANS · CFPB COMPLAINT RATE
CITIBANK, N.A. Student Loans
CFPB complaint rate for CITIBANK, N.A.'s student loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.01
per 1,000 customers
LOW RISK
+0.00
vs Student Loans avg
84%
Worse than
732
Total complaints
97%
Timely response
How CITIBANK, N.A. compares — Student Loans
0.03/1k
0.02/1k
0.01/1k
0.01/1k
0.00/1k
0.00/1k
About CITIBANK, N.A.'s student loans complaints
CITIBANK, N.A. has a normalized CFPB student loans complaint rate of 0.01 per 1,000 customers, rated LOW RISK.
The student loans category average is 0.00 per 1,000 customers. CITIBANK, N.A. is 0.00 points above average. Read our methodology →
Other categories for CITIBANK, N.A.