LOW RISK
↑ +27% vs 2024 (overall)
Overall0.53/1k·MODERATE
Money Transfers0.10/1k
The MODERATE tier is computed from JPMORGAN CHASE & CO.'s overall complaint rate across all eight CFPB-tracked product categories.
MONEY TRANSFERS · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Money Transfers
CFPB complaint rate for JPMORGAN CHASE & CO.'s money transfers products, normalized per 1,000 estimated customers using FDIC deposit data.
0.10
per 1,000 customers
LOW RISK
-0.06
vs Money Transfers avg
79%
Worse than
26,531
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Money Transfers
1.92/1k
1.92/1k
1.12/1k
0.50/1k
0.33/1k
0.10/1k
About JPMORGAN CHASE & CO.'s money transfers complaints
JPMORGAN CHASE & CO. has a normalized CFPB money transfers complaint rate of 0.10 per 1,000 customers, rated LOW RISK.
The money transfers category average is 0.16 per 1,000 customers. JPMORGAN CHASE & CO. is 0.06 points below average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.