⚠ Active Regulatory Enforcement Order
JPMORGAN CHASE & CO. is currently subject to active OCC or Federal Reserve enforcement actions. See full details →
LOW RISK
↑ +27% vs 2024 (overall)
DEBT COLLECTION · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Debt Collection
CFPB complaint rate for JPMORGAN CHASE & CO.'s debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.
0.03
per 1,000 customers
LOW RISK
-0.18
vs Debt Collection avg
21%
Worse than
7,447
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Debt Collection
1.40/1k
0.64/1k
0.31/1k
0.15/1k
0.12/1k
0.03/1k
About JPMORGAN CHASE & CO.'s debt collection complaints
JPMORGAN CHASE & CO. has a normalized CFPB debt collection complaint rate of 0.03 per 1,000 customers, rated LOW RISK.
The debt collection category average is 0.21 per 1,000 customers. JPMORGAN CHASE & CO. is 0.18 points below average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.