LOW RISK
↑ +27% vs 2024 (overall)
Overall0.53/1k·MODERATE
Debt Collection0.03/1k
The MODERATE tier is computed from JPMORGAN CHASE & CO.'s overall complaint rate across all eight CFPB-tracked product categories.
DEBT COLLECTION · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Debt Collection
CFPB complaint rate for JPMORGAN CHASE & CO.'s debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.
0.03
per 1,000 customers
LOW RISK
-0.14
vs Debt Collection avg
24%
Worse than
7,888
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Debt Collection
1.47/1k
0.70/1k
0.32/1k
0.30/1k
0.16/1k
0.03/1k
About JPMORGAN CHASE & CO.'s debt collection complaints
JPMORGAN CHASE & CO. has a normalized CFPB debt collection complaint rate of 0.03 per 1,000 customers, rated LOW RISK.
The debt collection category average is 0.17 per 1,000 customers. JPMORGAN CHASE & CO. is 0.14 points below average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.