LOW RISK
↑ Worsening vs 2024 (overall)
Overall0.53/1k·MODERATE
Debt Collection0.03/1k

The MODERATE tier is computed from JPMORGAN CHASE & CO.'s overall complaint rate across all eight CFPB-tracked product categories.

DEBT COLLECTION · CFPB COMPLAINT RATE

JPMORGAN CHASE & CO. Debt Collection

CFPB complaint rate for JPMORGAN CHASE & CO.'s debt collection products, normalized per 1,000 estimated customers using FDIC deposit data.

0.03

per 1,000 estimated customers

LOW RISK

-0.14

vs Debt Collection avg

24%

Worse than

7,888

Total complaints

100%

Timely response

How to switch to JPMORGAN CHASE & CO. →

One of the lower complaint rates in this category

How JPMORGAN CHASE & CO. compares — Debt Collection

About JPMORGAN CHASE & CO.'s debt collection complaints

JPMORGAN CHASE & CO. has a normalized CFPB debt collection complaint rate of 0.03 per 1,000 estimated customers, rated LOW RISK.

The debt collection category average is 0.17 per 1,000 estimated customers. JPMORGAN CHASE & CO. is 0.14 points below average. Read our methodology →

Other categories for JPMORGAN CHASE & CO.

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