⚠ Active Regulatory Enforcement Order
JPMORGAN CHASE & CO. is currently subject to active OCC or Federal Reserve enforcement actions. See full details →
LOW RISK
↑ +27% vs 2024 (overall)
MORTGAGE · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Mortgage
CFPB complaint rate for JPMORGAN CHASE & CO.'s mortgage products, normalized per 1,000 estimated customers using FDIC deposit data.
0.09
per 1,000 customers
LOW RISK
-0.03
vs Mortgage avg
76%
Worse than
25,397
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Mortgage
1.73/1k
0.49/1k
0.34/1k
0.33/1k
0.23/1k
0.09/1k
About JPMORGAN CHASE & CO.'s mortgage complaints
JPMORGAN CHASE & CO. has a normalized CFPB mortgage complaint rate of 0.09 per 1,000 customers, rated LOW RISK.
The mortgage category average is 0.12 per 1,000 customers. JPMORGAN CHASE & CO. is 0.03 points below average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.