⚠ Active Regulatory Enforcement Order
JPMORGAN CHASE & CO. is currently subject to active OCC or Federal Reserve enforcement actions. See full details →
LOW RISK
↑ +27% vs 2024 (overall)
PERSONAL LOANS · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Personal Loans
CFPB complaint rate for JPMORGAN CHASE & CO.'s personal loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.01
per 1,000 customers
LOW RISK
-0.02
vs Personal Loans avg
19%
Worse than
1,350
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Personal Loans
0.21/1k
0.15/1k
0.06/1k
0.03/1k
0.03/1k
0.01/1k
About JPMORGAN CHASE & CO.'s personal loans complaints
JPMORGAN CHASE & CO. has a normalized CFPB personal loans complaint rate of 0.01 per 1,000 customers, rated LOW RISK.
The personal loans category average is 0.03 per 1,000 customers. JPMORGAN CHASE & CO. is 0.02 points below average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.