LOW RISK
↑ +27% vs 2024 (overall)
Overall0.53/1k·MODERATE
Credit Cards0.16/1k
The MODERATE tier is computed from JPMORGAN CHASE & CO.'s overall complaint rate across all eight CFPB-tracked product categories.
CREDIT CARDS · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Credit Cards
CFPB complaint rate for JPMORGAN CHASE & CO.'s credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.
0.16
per 1,000 customers
LOW RISK
-0.20
vs Credit Cards avg
74%
Worse than
42,854
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Credit Cards
4.78/1k
4.20/1k
1.89/1k
1.16/1k
0.76/1k
0.16/1k
About JPMORGAN CHASE & CO.'s credit cards complaints
JPMORGAN CHASE & CO. has a normalized CFPB credit cards complaint rate of 0.16 per 1,000 customers, rated LOW RISK.
The credit cards category average is 0.36 per 1,000 customers. JPMORGAN CHASE & CO. is 0.20 points below average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.