⚠ Active Regulatory Enforcement Order
JPMORGAN CHASE & CO. is currently subject to active OCC or Federal Reserve enforcement actions. See full details →
LOW RISK
↑ +27% vs 2024 (overall)
CREDIT CARDS · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Credit Cards
CFPB complaint rate for JPMORGAN CHASE & CO.'s credit cards products, normalized per 1,000 estimated customers using FDIC deposit data.
0.16
per 1,000 customers
LOW RISK
-0.23
vs Credit Cards avg
75%
Worse than
43,169
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Credit Cards
4.80/1k
4.25/1k
1.21/1k
0.77/1k
0.24/1k
0.16/1k
About JPMORGAN CHASE & CO.'s credit cards complaints
JPMORGAN CHASE & CO. has a normalized CFPB credit cards complaint rate of 0.16 per 1,000 customers, rated LOW RISK.
The credit cards category average is 0.39 per 1,000 customers. JPMORGAN CHASE & CO. is 0.23 points below average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.