⚠ Active Regulatory Enforcement Order
JPMORGAN CHASE & CO. is currently subject to active OCC or Federal Reserve enforcement actions. See full details →
LOW RISK
↑ +27% vs 2024 (overall)
CHECKING & SAVINGS · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Checking & Savings
CFPB complaint rate for JPMORGAN CHASE & CO.'s checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.16
per 1,000 customers
LOW RISK
+0.05
vs Checking & Savings avg
73%
Worse than
42,693
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Checking & Savings
0.38/1k
0.36/1k
0.29/1k
0.29/1k
0.26/1k
0.16/1k
About JPMORGAN CHASE & CO.'s checking & savings complaints
JPMORGAN CHASE & CO. has a normalized CFPB checking & savings complaint rate of 0.16 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.11 per 1,000 customers. JPMORGAN CHASE & CO. is 0.05 points above average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.