LOW RISK
↑ +27% vs 2024 (overall)
Overall0.53/1k·MODERATE
Checking & Savings0.16/1k
The MODERATE tier is computed from JPMORGAN CHASE & CO.'s overall complaint rate across all eight CFPB-tracked product categories.
CHECKING & SAVINGS · CFPB COMPLAINT RATE
JPMORGAN CHASE & CO. Checking & Savings
CFPB complaint rate for JPMORGAN CHASE & CO.'s checking & savings products, normalized per 1,000 estimated customers using FDIC deposit data.
0.16
per 1,000 customers
LOW RISK
+0.04
vs Checking & Savings avg
73%
Worse than
44,353
Total complaints
100%
Timely response
How JPMORGAN CHASE & CO. compares — Checking & Savings
0.41/1k
0.37/1k
0.33/1k
0.30/1k
0.30/1k
0.16/1k
About JPMORGAN CHASE & CO.'s checking & savings complaints
JPMORGAN CHASE & CO. has a normalized CFPB checking & savings complaint rate of 0.16 per 1,000 customers, rated LOW RISK.
The checking & savings category average is 0.12 per 1,000 customers. JPMORGAN CHASE & CO. is 0.04 points above average. Read our methodology →
Other categories for JPMORGAN CHASE & CO.