LOW RISK
↑ +35% vs 2024 (overall)
Overall0.76/1k·MODERATE
Auto Loans0.00/1k
The MODERATE tier is computed from CITIBANK, N.A.'s overall complaint rate across all eight CFPB-tracked product categories.
AUTO LOANS · CFPB COMPLAINT RATE
CITIBANK, N.A. Auto Loans
CFPB complaint rate for CITIBANK, N.A.'s auto loans products, normalized per 1,000 estimated customers using FDIC deposit data.
0.00
per 1,000 customers
LOW RISK
-0.02
vs Auto Loans avg
8%
Worse than
54
Total complaints
100%
Timely response
How CITIBANK, N.A. compares — Auto Loans
0.39/1k
0.08/1k
0.07/1k
0.04/1k
0.03/1k
0.00/1k
About CITIBANK, N.A.'s auto loans complaints
CITIBANK, N.A. has a normalized CFPB auto loans complaint rate of 0.00 per 1,000 customers, rated LOW RISK.
The auto loans category average is 0.02 per 1,000 customers. CITIBANK, N.A. is 0.02 points below average. Read our methodology →
Other categories for CITIBANK, N.A.